When examining the behavior of individuals in different roles (e.g., consumers, employees, or citizens), it becomes evident that there is a significant gap between their consciously expressed attitudes and intentions and their actual behavior. To bridge this gap and thoroughly explore the (ir)rational decisions people make, the laboratory employs not only traditional research methods but also those based on experimental design and the application of neuro-technologies.
The scientific and applied research conducted in the laboratory is focused on identifying innovative solutions aimed at enhancing the efficiency and effectiveness of management and marketing activities, with the human (as a consumer, employee, or citizen) being at the core of all decisions. The laboratory’s researchers concentrate on the following areas of human behavior studies:
- Exploration of deep-seated human attitudes (e.g., examining consumer preferences when choosing organic food products or studying shifts in people’s perceptions of healthy lifestyles);
- Investigation of human reactions to various stimuli and decision-making processes (e.g., analyzing consumer experiences in physical or virtual retail environments by simulating different situations and modifying stimuli, or how their purchasing decisions change when product placement is altered);
- Studies of human behavior patterns in specific situations/fields (e.g., exploring the impact of stress on managerial decision-making in the workplace or examining how consumers engage in sustainable consumption by participating in waste sorting).